Terms & Conditions
General
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By purchasing a product or booking a class, you agree to these terms.
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All payments must be completed before products are dispatched or classes confirmed.
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We reserve the right to update these terms at any time.
Store Products
✅ Ordering & Payment:
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All orders must be paid in full before shipment.
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Prices include VAT where applicable.
✅ Shipping & Delivery:
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We are not responsible for delays beyond our control.
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Lost items must be reported within 30 days of expected delivery.
✅ Refunds & Returns:
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Full refund for damaged, incorrect, or missing items if reported within 30 days.
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Custom or personalised items are non-refundable, unless faulty.
Class Bookings
✅ Payment & Booking:
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Payment confirms your place in the session.
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Prices may vary based on venue hire or custom requests.
✅ Cancellations & Refunds:
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Full refund if cancelled 14+ days before the session.
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Partial refund if cancelled 7–13 days before the class.
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No refunds for cancellations within 7 days of the session.
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Rescheduling available in case of illness or emergency.